We are committed to protect and respect the privacy of our customers.
This policy sets out the basis on which any personal information you provide to us through our website or call centres will be processed by us.
By Visiting our website or providing your personal information to our call centres, you are consenting and accepting the practise described in this policy. Please also note that it includes consenting to the processing of any sensitive personal information you provide us.
We may amend this policy at any time. Any changes we may make will be updated here. You continued use of our website after posting will constitute your acceptance of and agreement to any changes. So check back to read the updated policies.
For the purpose of Data Protection Act 1998(The Act), the data controller is Home Improvement Media Ltd. A company registered in England & Wales under number 07693016.
Information you provide to us
Sharing your personal information
You have the right to ask us not to process your personal information while filling up the forms, alternately you can email our customer service team.
Please read these terms and conditions of use carefully before using, accessing or obtaining any services. By Accessing Compare heating quotes, you agreed to be bound by these terms and conditions. If you do not accept all of these Terms, Then you may not use our website. We may modify these Terms and conditions for any reason by posting a new version on our website, however these changes do not affect rights and obligations that arose prior to such changes.
How do we collect personal information?
We may obtain personal information from you through the website. We may share your information with our trusted Installers to get you the best quote.
What personal information do we collect?
We collect personal information about you when you give this to us by filling our online form. This is to obtain comparative quotes for you. Note that it is your responsibility to check and ensure that all information, content and data you provide on the site is correct, accurate and not misleading and that you disclose all relevant facts.
Your personal data rights and how to contact us
You have certain rights under data protection legislation including the right to request a copy of your personal information we hold about you, If you request from us in writing,
(i) Right to access: the right to request copies of your personal information from us,
(ii) Right to correct: the right to have your personal information rectified if it is incomplete or inaccurate.
(iii) Right to erase: the right to request that we delete or remove your personal information from our systems;
(iv) Right to restrict our use of your information: the right to block us from using your personal information or limit the way in which we can use it.
(v) Right to data portability: the right to request that we move, copy or transfer your personal information.
(vi) Right to object: the right to object to our use of your personal information including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights or to make a complaint please contact our complaints Team